Frequently Asked Questions

Find quick answers to common questions about our AI solutions, implementation, and support.

What is 42RobotsAI?

42RobotsAI is an enterprise AI solutions provider that delivers custom automation, intelligent document processing, and AI-powered workflows to businesses across multiple industries. We specialize in creating tailored AI systems that integrate seamlessly with your existing technology stack to drive measurable ROI.

What industries do you serve?

We serve a wide range of industries including:

  • Healthcare & Life Sciences
  • Financial Services & Banking
  • Retail & E-Commerce
  • Manufacturing & Supply Chain
  • Technology & SaaS
  • Professional Services (Legal, Consulting, Accounting)

Our platform is flexible enough to adapt to unique business needs across any sector. Learn more about our industry solutions.

What is HK3K?

HK3K is our flagship AI memory product that remembers context across all your conversations and platforms. Unlike traditional AI chatbots that forget your previous interactions, HK3K builds a persistent knowledge base that learns your preferences, organizes information by topic, and provides truly personalized responses over time.

How much do your solutions cost?

Our pricing is customized based on your specific needs, scale, and implementation complexity. Factors that influence pricing include:

  • Number of users and data volume
  • Integration requirements with existing systems
  • Level of customization needed
  • Support and maintenance requirements

Contact our sales team for a personalized quote based on your requirements.

Do you offer a free trial?

Yes! For HK3K, we offer a 14-day free trial with no credit card required. For enterprise solutions, we provide proof-of-concept (POC) engagements to demonstrate value before full implementation. Contact us to get started.

What is your ROI guarantee?

We work with clients to define clear success metrics before implementation. On average, our clients see 3-5x ROI within the first 12 months through cost savings, efficiency gains, and revenue growth. We provide detailed analytics and reporting to track value delivery throughout our engagement.

How long does implementation take?

Implementation timelines vary based on solution complexity:

  • HK3K: Instant setup for individual users
  • Standard Integrations: 4-8 weeks
  • Custom Enterprise Solutions: 8-16 weeks
  • Large-Scale Transformations: 4-6 months

We follow an agile methodology with regular milestones, so you'll see value delivery throughout the process, not just at the end.

Will this integrate with our existing systems?

Yes. Our solutions are designed to integrate seamlessly with your existing tech stack. We support:

  • RESTful APIs and webhooks
  • Database connections (SQL, NoSQL)
  • Cloud platforms (AWS, Azure, GCP)
  • Enterprise software (Salesforce, SAP, Oracle, etc.)
  • Custom integrations via our SDK

Our technical team conducts a thorough system audit during onboarding to ensure smooth integration.

Do we need technical expertise to use your solutions?

No. While our solutions are technically sophisticated, they're designed for ease of use. We provide comprehensive training for your team and offer both user-friendly interfaces and advanced options for power users. Our customer success team is available to support you every step of the way.

How secure is my data?

Security is our top priority. We implement:

  • End-to-end encryption for data in transit and at rest
  • SOC 2 Type II compliance
  • GDPR and CCPA compliance
  • HIPAA compliance for healthcare clients
  • Regular third-party security audits
  • Role-based access controls
  • Multi-factor authentication

We can also deploy on-premises or in your private cloud for maximum control.

Who owns the data and AI models?

You own all of your data. For custom AI models trained on your proprietary data, you retain full ownership of those models. We never share or use your data to train models for other clients. All data ownership and usage rights are clearly defined in our service agreements.

What kind of support do you provide?

We offer multiple support tiers:

  • Standard: Email support with 24-hour response time
  • Premium: Priority email and chat support with 4-hour response time
  • Enterprise: 24/7 phone, email, and chat support with dedicated account manager and 1-hour critical issue response time

All plans include access to our knowledge base, documentation, and regular product training webinars.

Do you provide training for our team?

Yes. Every implementation includes comprehensive onboarding and training tailored to different user roles in your organization. We offer live training sessions, recorded tutorials, documentation, and ongoing educational resources. For enterprise clients, we can provide on-site training and create custom training materials specific to your workflows.

Can I request new features or customizations?

Absolutely. We actively solicit feedback from our clients and maintain a product roadmap that reflects customer needs. For enterprise clients, we offer custom development services to build specific features or integrations unique to your business requirements. Contact us to discuss your needs.

Still Have Questions?

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